In some ways, it feels like it’s been just a couple of months. In other ways it feels like it’s been…well, more than that. It’s been an exhilarating ride here at Ox&Pen thus far. A trip to Great America has nothing on this roller coaster we’ve all been on! Yes, we launched just five months ago. But how do you think all those merchants appeared on our platform on that first day? We’ve been working this from the West Loop since last September.
Perhaps the reason it feels like more than a year, is because it’s really been closer to two years since initially conceiving the idea. Here are a few fun facts as to what has transpired in that time:
- I have taken on a Dutch business partner
- The idea has gone from concept, to wire frames, to production web and mobile apps
- We’re on our fifth version of the mobile app, and have a few tricks up our sleeve as to how to improve it in the near future…Stay tuned!
- The company has grown from five employees to 14
- We inherited a mascot
- The Ox&Pen merchant base has grown rapidly…and continues to do so
- Peter’s hair is twice as long
- …and my hair is twice as grey
But in all seriousness, I am proud to be a part of this group. We have talented and motivated people who have really bought into the vision, yet know they have the voice to consistently challenge it to make it better. Do team meetings get somewhat “spirited” amongst the group at times? ABSOLUTELY. However, the one thing we all know is that whatever happens within these walls at our West Loop headquarters is with the intention of improving your experience. Everything we do is to provide our members with the most comprehensive, yet intuitive loyalty program at their fingertips, and in turn, create loyal customers for our merchants. “Brick by brick,” as we frequently say here.
So, all this happened in just one year? Well, that’s pretty cool…seems like a lot of good stuff in a short amount of time…a lot of bricks, if you will. However, we’ve just begun to scratch the surface and there’s still a long way to go to establish the presence we’d like. We’re just an infant in this space. It will take a lot more 12-14 hour days from the whole team here to get us where we want to be, and to have the reach we will ultimately need to still be standing at the end.
We appreciate the support everyone has given us, and welcome more feedback on how we can improve.
I look forward to what the next year holds.